Q: How soon can you deliver the gold after I paid ? Why?
A: We promise you will get the gold within 1-48hours. We are the largest wow gold studio in China, owning over 2000 units of computers and 4000 Farmers’ are not middleman, so we can supply you the gold with the fastest delivery time. If there is delay of your order,it must be lots of orders in your server or any other objective reasons. Our deliver team devote themselves to speeding up all the orders.
Q:Please tell me the procedure of placing an order in your website.
A: It is easy to order in vivogame.com .The procedure: register or login → choose your game, Server, faction →fulfill your information →choose the payment method → click buy now! Of course, make sure everything you entered is correct .At last you will process to the last step: pay! Your job has been done perfectly since you paid! Just wait for your gold that is our deliver team’ job!
Q:How to check my order?
A: After you've paid, you will receive the receipt from PayPal. It will list the details of your order. You can contact our online support for any questions. They are willing to help you all year along.
Q:How will you deliver the gold to me?
A: We accept both mail and ingame trade. Depends on the situation of trading. They are all 100% security!
Delivery type “Ingame Mail (postal delivery)”: We deliver the WoW gold via ingame mail as attachment to your WoW character. Afterwards you can take the gold out of the attachment of the mail at any mailbox.
Delivery type “Face to Face”: As soon as we have received your payment, one of our suppliers will call you or whisper you ingame to arrange an ingame trading time. Normally: World of Warcraft meeting place: Alliance at Goldshire. Horde at Retchat .You can contact our customer service for the particular trading site.
Q:Why does your price change so frequently?
A: We raise and low our price in accordance with market supply and demand. When supply is short and demand is high, price will be increased. In contrast,when supply is plentiful but there is little demand, price will be decreased. But please do not worry about our price, you will find our price is the cheapest among all the gold-sellers.
If you have any other questions, please feel free to contact us. 24/7 Online Service.